Thank you for shopping with us at Pacillo’s Fitness Gear. We appreciate your business and strive to provide high-quality products. If, for any reason, you are not fully satisfied with your purchase, we’re here to help. Please see below for more information on our return policy.
You may return your purchase for a full refund, store credit, or an exchange within thirty (30) days from the date of purchase. To be eligible for a return, all items must be in new, unused condition, with all original tags and labels attached.
Once we receive and inspect your returned item, we will initiate a return or exchange process. Please allow at least five (5) days from the receipt of your item for us to process your request. Depending on your credit card company, it may take 1-2 billing cycles for the refund to reflect on your statement. We will notify you via email once your return has been processed.
