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Store/Return policy

Last Updated: January 01, 2022

Thank you for shopping with us at Pacillo’s Fitness Gear. We appreciate your business and strive to provide high-quality products. If, for any reason, you are not fully satisfied with your purchase, we’re here to help. Please see below for more information on our return policy.


You may return your purchase for a full refund, store credit, or an exchange within thirty (30) days from the date of purchase. To be eligible for a return, all items must be in new, unused condition, with all original tags and labels attached.

Return Process


Once we receive and inspect your returned item, we will initiate a return or exchange process. Please allow at least five (5) days from the receipt of your item for us to process your request. Depending on your credit card company, it may take 1-2 billing cycles for the refund to reflect on your statement. We will notify you via email once your return has been processed.


In the event that you receive a defective or damaged product, please reach out to us at the contact details below to arrange a refund or exchange.

Please Note:


If you have any questions or concerns regarding our return policy, feel free to contact us at:
We are here to assist you and ensure your satisfaction with our products and services.
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